Refund & Return Policy
Last updated: 01/06/2025
At YB.FIT.LTD, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
1. Returns Eligibility
You may return most items within 14 days of delivery, provided that:
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Items are unworn, unused, and unwashed
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Items are in original packaging with all tags attached
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Fitness equipment is unused and in original condition
Returns that do not meet these criteria will not be accepted.
2. Non-Returnable Items
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Gift cards
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Sale items marked “Final Sale”
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Used gym equipment
3. How to Return an Item
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Email us at [Insert Email] within 14 days of receiving your order.
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Include your order number and reason for return.
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Ship the item back to the return address we provide.
Customers are responsible for return shipping costs, unless the item is faulty or incorrect.
4. Refunds
Once we receive and inspect your return, we’ll notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days.
5. Exchanges
We only replace items if they are defective or damaged. For exchanges, email us at info@ybfit.space .
6. Late or Missing Refunds
If you haven’t received a refund yet:
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Check your bank or credit card statement
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Contact your payment provider
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Then contact us at info@ybfit.space