YB.FIT Personal Training Services Terms and Conditions
Personal Training
YB.FIT Personal Training Services Terms and Conditions
Effective Date: [01/01/2024]
Welcome to YB.FIT. By booking and utilizing our personal training services or purchasing a package, you agree to abide by the following Terms and Conditions. Please read them carefully.
1. General Terms
- These Terms and Conditions apply to all personal training services provided by YB.FIT, including single sessions and packages of multiple sessions.
- By booking a service or purchasing a package, you confirm that you have read, understood, and accepted these terms.
2. Booking and Payments
- All personal training sessions must be booked in advance. Appointments can be made through our website, phone, or in person.
- Payment is required at the time of booking for single sessions or at the time of purchase for training packages.
3. Cancellation Policy
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Cancellations made more than 24 hours before the scheduled session: No fee will be charged, and you will receive a full refund if payment was made in advance, or the session will be credited back to your package.
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Cancellations made within 24 hours of the scheduled session: A cancellation fee equal to 50% of the total session fee will be charged. If payment was made in advance for a single session, 50% of the fee will be refunded. If part of a package, the session will be deducted from your package as though it was used.
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No-shows: Clients who fail to attend their session without prior notice will be charged the full session fee or will forfeit one session from their package.
4. Refund Policy
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Single Sessions:
- Cancellations made more than 24 hours in advance: Full refund of the amount paid.
- Cancellations within 24 hours: A 50% refund of the total session fee will be provided.
- Cancellations made more than 24 hours in advance: Full refund of the amount paid.
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Personal Training Packages:
- Packages are non-refundable once the first session has been used. However, unused sessions may be refunded on a pro-rata basis if the package is cancelled before completion, based on the value of the remaining sessions.
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Example: If a package of 10 sessions is purchased and 4 sessions are used, the remaining 6 sessions will be refunded at the per-session rate paid at the time of purchase.
- Packages are non-refundable once the first session has been used. However, unused sessions may be refunded on a pro-rata basis if the package is cancelled before completion, based on the value of the remaining sessions.
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Services terminated early by the client during a session: A pro-rata refund will be issued based on the time remaining. For example, if a 60-minute session is terminated after 30 minutes, 50% of the session fee will be refunded.
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Services terminated early by the trainer due to inappropriate behaviour: No refund will be provided.
5. Late Arrivals
- Please arrive on time for your session. If you arrive late, the session will still end at the scheduled time, and the full session fee will be charged. If part of a package, the session will be considered fully utilized.
6. Package Expiry
- All personal training packages must be used within [Insert Expiry Period, e.g., 6 months] from the date of purchase. Unused sessions will expire after this period and are non-refundable.
7. Health and Safety
- Clients are required to disclose any medical conditions, injuries, or other health-related issues before the session begins. YB.FIT will not be held liable for any issues arising from the client’s failure to disclose pertinent information.
- Our trainers reserve the right to refuse service if they believe the session may cause harm to the client or if the client displays inappropriate behaviour.
8. Confidentiality
- All client information, including medical history and personal data, will be kept confidential and used only for the purpose of providing personal training services.
9. Liability
- YB.FIT is not responsible for any loss, damage, or injury sustained by the client during or after the personal training session, except in cases of gross negligence by the trainer.
10. Changes to Terms and Conditions
- YB.FIT reserves the right to amend these Terms and Conditions at any time. Clients will be notified of any changes in advance.
11. Contact Information
- If you have any questions or concerns regarding these Terms and Conditions, please contact us at info@ybfit.space.
By booking a personal training session or purchasing a package with YB.FIT, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.