Terms and Conditions.

 

YB.FIT Personal Training Services Terms and Conditions

Effective Date: [01/01/2024]

Welcome to YB.FIT. By booking and utilizing our personal training services or purchasing a package, you agree to abide by the following Terms and Conditions. Please read them carefully.

1. General Terms

  • These Terms and Conditions apply to all personal training services provided by YB.FIT, including single sessions and packages of multiple sessions.

  • By booking a service or purchasing a package, you confirm that you have read, understood, and accepted these terms.

2. Booking and Payments

  • All personal training sessions must be booked in advance. Appointments can be made through our website, phone, or in person.

  • Payment is required at the time of booking for single sessions or at the time of purchase for training packages.

3. Cancellation Policy

  • Cancellations made more than 24 hours before the scheduled session: No fee will be charged, and you will receive a full refund if payment was made in advance, or the session will be credited back to your package.

  • Cancellations made within 24 hours of the scheduled session: A cancellation fee equal to 50% of the total session fee will be charged. If payment was made in advance for a single session, 50% of the fee will be refunded. If part of a package, the session will be deducted from your package as though it was used.

  • No-shows: Clients who fail to attend their session without prior notice will be charged the full session fee or will forfeit one session from their package.

4. Refund Policy

  • Single Sessions:

    • Cancellations made more than 24 hours in advance: Full refund of the amount paid.

    • Cancellations within 24 hours: A 50% refund of the total session fee will be provided.

  • Personal Training Packages:

    • Packages are non-refundable once the first session has been used. However, unused sessions may be refunded on a pro-rata basis if the package is cancelled before completion, based on the value of the remaining sessions.

    • Example: If a package of 10 sessions is purchased and 4 sessions are used, the remaining 6 sessions will be refunded at the per-session rate paid at the time of purchase.

  • Services terminated early by the client during a session: A pro-rata refund will be issued based on the time remaining. For example, if a 60-minute session is terminated after 30 minutes, 50% of the session fee will be refunded.

  • Services terminated early by the trainer due to inappropriate behaviour: No refund will be provided.

5. Late Arrivals

  • Please arrive on time for your session. If you arrive late, the session will still end at the scheduled time, and the full session fee will be charged. If part of a package, the session will be considered fully utilized.

6. Package Expiry

  • All personal training packages must be used within [Insert Expiry Period, e.g., 6 months] from the date of purchase. Unused sessions will expire after this period and are non-refundable.

7. Health and Safety

  • Clients are required to disclose any medical conditions, injuries, or other health-related issues before the session begins. YB.FIT will not be held liable for any issues arising from the client’s failure to disclose pertinent information.

  • Our trainers reserve the right to refuse service if they believe the session may cause harm to the client or if the client displays inappropriate behaviour.

8. Confidentiality

  • All client information, including medical history and personal data, will be kept confidential and used only for the purpose of providing personal training services.

9. Liability

  • YB.FIT is not responsible for any loss, damage, or injury sustained by the client during or after the personal training session, except in cases of gross negligence by the trainer.

10. Changes to Terms and Conditions

  • YB.FIT reserves the right to amend these Terms and Conditions at any time. Clients will be notified of any changes in advance.

11. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at info@ybfit.space.

Massage Services Terms and Conditions

Welcome to YB.FIT. By booking and utilizing our massage services or purchasing a package, you agree to abide by the following Terms and Conditions. Please read them carefully.

1. General Terms

  • These Terms and Conditions apply to all massage services provided by YB.FIT, including single sessions and packages of multiple massages.

  • By booking a service or purchasing a package, you confirm that you have read, understood, and accepted these terms.

2. Booking and Payments

  • All massage services must be booked in advance. Appointments can be made through our website, phone, or in person.

  • Payment is required at the time of booking for single sessions or at the time of purchase for massage packages.

3. Cancellation Policy

  • Cancellations made more than 24 hours before the scheduled appointment: No fee will be charged, and you will receive a full refund if payment was made in advance, or the session will be credited back to your package.

  • Cancellations made within 24 hours of the scheduled appointment: A cancellation fee equal to 50% of the total service fee will be charged. If payment was made in advance for a single session, 50% of the fee will be refunded. If part of a package, the session will be deducted from your package as though it was used.

  • No-shows: Clients who fail to attend their appointment without prior notice will be charged the full service fee or will forfeit one session from their package.

4. Refund Policy

Single Sessions:

  • Cancellations made more than 24 hours in advance: Full refund of the amount paid.

  • Cancellations within 24 hours: A 50% refund of the total service fee will be provided.

Massage Packages:

  • Packages are non-refundable once the first session has been used. However, unused sessions may be refunded on a pro-rata basis if the package is canceled before completion, based on the value of the remaining sessions.

    • Example: If a package of 10 massages is purchased and 4 sessions are used, the remaining 6 sessions will be refunded at the per-session rate paid at the time of purchase.

  • Services terminated early by the client during a session: A pro rata refund will be issued based on the time remaining. For example, if a 60-minute session is terminated after 30 minutes, 50% of the session fee will be refunded.

  • Services terminated early by the therapist due to inappropriate behavior: No refund will be provided.

5. Late Arrivals

  • Please arrive on time for your appointment. If you arrive late, the session will still end at the scheduled time, and the full service fee will be charged. If part of a package, the session will be considered fully utilized.

6. Package Expiry

  • All massage packages must be used within [Insert Expiry Period, e.g., 6 months] from the date of purchase. Unused sessions will expire after this period and are non-refundable.

7. Health and Safety

  • Clients are required to disclose any medical conditions, allergies, or injuries before the session begins. YB.FIT will not be held liable for any issues arising from the client’s failure to disclose pertinent information.

  • Our therapists reserve the right to refuse service if they believe the massage may cause harm to the client or if the client displays inappropriate behavior.

8. Confidentiality

  • All client information, including medical history and personal data, will be kept confidential and used only for the purpose of providing the massage service.

9. Liability

  • YB.FIT is not responsible for any loss, damage, or injury sustained by the client during or after the massage session, except in cases of gross negligence by the therapist.

10. Changes to Terms and Conditions

  • YB.FIT reserves the right to amend these Terms and Conditions at any time. Clients will be notified of any changes in advance.

11. Contact Information

  • If you have any questions or concerns regarding these Terms and Conditions, please contact us at info@ybfit.space.

Online Personal Training Terms and Conditions

1. Introduction

Welcome to YB.FIT. These Terms and Conditions govern your use of our online personal training services. By using our Services, you agree to be bound by these Terms. Please read them carefully.

2. Eligibility

To use our Services, you must be at least 18 years old or have the consent of a parent or guardian. By using our Services, you represent and warrant that you meet these eligibility requirements.

3. Services

We offer online personal training programs tailored to your fitness goals. The specifics of the Services, including pricing and program details, are provided on our website or communicated to you directly.

4. Subscription and Payment

4.1. Subscription Cycle

Our Services operate on a four-week subscription cycle. Your subscription will automatically renew at the end of each Subscription Cycle unless you cancel it as provided below.

4.2. Payment

Payment for the Subscription Cycle must be made in advance. We accept various forms of payment, as indicated on our website.

5. Cancellation and Refund Policy

5.1. Right to Retract

You have the right to retract your subscription within 14 days of your initial purchase. To exercise this right, you must notify us in writing via email at info@ybfit.space.

5.2. Pro Rata Refund

If you retract within the Retraction Period, you will receive a pro-rata refund based on the portion of the Services used. The refund amount will be calculated as follows:

Refund Amount=(Days of Service Remaining in Retraction PeriodTotal Days in Retraction Period)×Amount Paid\text{Refund Amount} = \left( \frac{\text{Days of Service Remaining in Retraction Period}}{\text{Total Days in Retraction Period}} \right) \times \text{Amount Paid}Refund Amount=(Total Days in Retraction PeriodDays of Service Remaining in Retraction Period​)×Amount Paid

5.3. Cancellation

To cancel your subscription, you must notify us before the start of the new Subscription Cycle. Cancellations made after this period will take effect as a Pro Rata Refund stipulated in 5.2 above.

6. User Responsibilities

6.1. Account Information

You are responsible for providing accurate and complete information when creating your account and updating it as necessary.

6.2. Personal Health

You acknowledge that engaging in physical exercise involves risks. You should consult a healthcare provider before starting any new fitness program. You agree to assume all risks and responsibilities for your participation in our Services.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy [Privacy Policy 2 — Your Site Title (ybfit.space)] to understand how we collect, use, and protect your personal information.

8. Intellectual Property

All content and materials provided through our Services, including but not limited to text, graphics, logos, and software, are the property of YB.FIT and are protected by applicable intellectual property laws.

9. Limitation of Liability

To the maximum extent permitted by law, YB.FIT shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our Services.

10. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on our website, and we will notify you of significant changes. Your continued use of the Services after such changes will constitute your acceptance of the new Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms or your use of our Services shall be resolved in the courts of the English court's jurisdiction.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at info@ybfit.space.